Elegance Brow and Beauty Limited is the data processor controller for the purposes of the Data Protection Act 1988
Our Privacy policy gives details of what information we collect from you, what we do with it and who it might be shared with.
The Salon only collect information necessary for us to carry out services offered at our salon. We collect basic personal data such as name, contact number and email address and we do not collect any personal data that is not required to perform these services.
Why do we collect this information
We require this information to understand your needs and requests for our services. Your information may be stored in our salon software for internal record keeping. From time to time we may also use your information to provide you with details of any special offers of other information that we think may be of interest to you providing you have given us permission to do so.
Who might we share this information with
We do not share your information with any 3rd party.
Controlling your personal information
When you are completing any forms on our website you will be asked whether you wish your information to be used for marketing, information only or both. Information only will include a reminder being sent for any appointments that you have made. You may choose which option you would like by ticking the relevant box. In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller buyer and if The Salon sells substantially all its assets customer personal data will be one of the assets transferred.
Access to your personal data
You may request details of any information we may hold about you under the Data Protection Act 1988. If at anytime you wish us to remove your personal information you may write to us at Elegance Brow and Beauty Limited, 21 Mayfield Grove, Dundee, DD4 7GZ. or by emailing us at hello@elegancesalons.co.uk . We will remove your information at no charge within 30 days of your request .
What are your rights
If at anytime you believe the data we hold about you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data please contact us at hello@elegancesalons.co.uk and the matter will be investigated. If you are not satisfied with our response or you believe we are processing your data in a manner that is not in accordance with the law you may complain to the Information Commissioners Office at ico.org.uk.
What are cookies?
Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.
Why are cookies essential to Lime Salon’s website?
This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site’s visitors. Without cookies enabled we can’t guarantee that the website and your experience of it are as we intended it to be.
None of the cookies we use collect your personal information and they can’t be used to identify you.
Types of cookies
The length of time a cookie stays on your device depends on its type. In general we set cookies to 30 days on this website. We use two types of cookies on our websites.
Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information.
Persistent cookies stay on your device after you’ve visited our website. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.
At elegance Salon we use cookies in the following ways:
· In our online application forms. Without cookies enabled you won’t be able to email us for more information on our services
We also use web analytics services from other companies to track how visitors reach our site and the path they take through it. These companies use cookies to help us improve our service to you.
The analytics services we use are:
· Google Analytics, which uses cookies to help us analyse how our visitors use the site. Find out more about how these cookies are used on the Google privacy site
You can find below more information about each individual cookie and how to recognize them:
· Persistent
Contains cookies that are used to store anonymous identifiers. They enable the optimisation platform to remember a visitor and to serve them with the appropriate content while ensuring a fast load of the web page.
· Session
This cookie is used by the platform as a test to see whether or not browser settings allow cookies to be set on the end-user machine.
· Custom
Sometimes we need to create a custom cookie to deliver particular functionality on the website. At the moment we have no custom cookies running on our website.
How to control and delete cookies
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how.
Alternatively, you could visit www.aboutcookies.org, which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.
Cookies in emails
As well as the cookies we use on our websites, we use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email. The types of cookies we use are:
Web beacons: tiny, invisible images placed in emails to tell us whether you’ve opened them (and if so how often), how you interacted with them (for example the time you spent reading the email), which email software and web browser you used, which device you used and your IP address. We also use web beacons to help us display emails in the best format for your device.
Link tracking: our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future messages to you.
Cookies: our process for delivering emails may cause cookies to be set when you download images or when you click on a link.
Making choices about cookies
If you don’t want to accept cookies from our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on websites and emails.
In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please check your email browser or device instructions for more information on this.
Standard UK Delivery
Delivery up to 5 business days on orders placed Monday - Friday. Your order will be delivered Monday - Saturday (excluding Sundays and bank holidays)